just4dPrivacy Policy

This page describes what we collect when you use just4d and how we keep that data protected. We at just4d treat personal information with care—your email address, national ID, banking details, and transaction history are encrypted both at rest and in transit. We do not sell or share your data with third parties except where Indonesian financial regulation requires (tax authorities, anti-fraud agencies) or where you explicitly consent.

When you create an account on just4d, we collect identifying information necessary for account verification, payment processing, and regulatory compliance. We store this data on secure servers; we do not retain it longer than necessary. Our privacy practices apply across all just4d services—sportsbook, live-dealer tables, slot games, and esports markets—and across all access points, including web browsers and mobile apps.

This policy outlines our data collection practices, how we use personal information, your rights regarding your data, and our contact procedures. If you have questions about how just4d handles your information, our support team is available 24/7 in English and local languages.

What Data We Collect on just4d

We collect personal data in stages as you progress through your just4d journey. During signup, we collect your email address and phone number. When you make your first deposit through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we record your transaction identifier and payment method type. Before your first withdrawal, we conduct Know-Your-Customer verification—we collect your legal name, national ID number, date of birth, and full banking account details.

As you engage with just4d, we record your wager history, game sessions, bet amounts, settlement outcomes, and tier progression. We also track your login times, device information (browser type, operating system, IP address), and session duration. This data helps us detect fraud, prevent duplicate accounts, and customise promotional eligibility. We do not sell this information to marketing firms or data brokers.

We collect communications you send us—support emails, complaint forms, feedback messages. We use these solely to resolve your issues and improve our services. We may also collect cookie data and analytics information when you visit just4d via web or app—this includes pages viewed, time spent, referral source, and interaction patterns. All this data informs our security practices and service optimisation.

How We Use Your Data on just4d

We use your data for specific, legitimate purposes. Your email and phone enable account communication—password resets, promotional notifications, deposit confirmations, and support responses. Your banking details process deposits and withdrawals; we do not retain them longer than your account remains active. Your identity documents (national ID) fulfill regulatory Know-Your-Customer requirements mandated by Indonesian financial law.

We use transaction and session data to calculate your weekly cashback, track tier progression, and verify settlement accuracy. This same data helps us detect fraudulent activity, prevent money laundering, and enforce our terms. We analyse aggregate (non-identifying) patterns to understand market trends, optimise game offerings, and time promotional windows around major events—Liga 1 seasons, Piala AFF tournaments, Idul Fitri and Idul Adha holidays.

We use your device and browser information to prevent account takeover and detect unauthorised login attempts. If we observe suspicious activity—login from a new location, unusual bet patterns, multiple failed authentication attempts—we may temporarily restrict your account pending additional verification. We notify you via email of any security actions taken on your account.

Third-Party Data Processors and Jurisdictions

We use third-party payment processors to handle deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfer channels. These processors receive only the payment information necessary to complete your transaction—they do not receive your full identity document or gaming history. We maintain data processing agreements with all third parties to ensure they meet our security standards.

Our servers may sit outside your jurisdiction. We maintain encrypted backups in multiple geographic locations to protect against data loss. These backups are encrypted with the same standards as live data. We do not share backups with third parties; they exist solely for disaster recovery and service continuity.

We may disclose your data where Indonesian law requires—tax authorities, law enforcement, or anti-fraud agencies. We do not voluntarily share data with government bodies; disclosure occurs only upon legal order. You have the right to know if such a disclosure has occurred; contact our support team if you suspect unauthorised data access.

Your data on just4d remains yours. We encrypt it, we do not sell it, and we disclose it only where law requires or you consent.

Your Rights Regarding Your Data on just4d

You have the right to access your personal data on just4d anytime. Visit your account dashboard to view your email, phone, verified banking account, and tier history. You can update your email, phone, and password directly in account settings without contacting support.

You have the right to request deletion of your account and associated personal data. Contact our support team to initiate account closure. We will retain minimal transaction records where Indonesian law requires (tax / anti-money-laundering compliance) but will delete gaming history, communications, and non-essential information within 30 days of closure. Deleted data cannot be recovered; ensure you download any records you wish to keep before requesting deletion.

You have the right to restrict how we use your data. If you opt out of promotional emails, we will cease marketing notifications but will continue security and transactional emails. If you disable push notifications, we will not send alerts—but you remain responsible for monitoring your account. You can withdraw consent at any time; visit your account notification settings or email support.

Cookies, Analytics, and Tracking on just4d

We use cookies to remember your login status, store your language preference, and track session activity. Cookies are small text files stored on your device; they do not contain personal identifying information. We use first-party cookies (set by just4d) and third-party analytics cookies (Google Analytics) to understand user behaviour and improve our platform.

You can control cookie settings in your browser. Most browsers allow you to disable third-party cookies or delete cookies after each session. Disabling cookies may impair just4d functionality—you may need to log in repeatedly or reset preferences. We do not require you to accept cookies to use just4d; however, disabling them reduces user convenience.

We do not use cookies to track you across external websites. Our analytics are limited to just4d usage—pages visited, games played, time spent. We do not build customer profiles for sale or marketing distribution. Analytics data informs product decisions only.

Data Security and Breach Notification

We employ industry-standard encryption (TLS 1.2+) to protect data in transit. All personal data is encrypted at rest on our servers. We conduct regular security audits and penetration testing to identify and remediate vulnerabilities. Our infrastructure complies with international security standards; however, no system is completely immune to breach.

If a data breach occurs that compromises your personal information, we will notify you via email within 48 hours of discovery. We will inform you of the nature of the breach, the data affected, remediation steps we are taking, and your recommended actions (password reset, fraud monitoring, etc.). We will also notify relevant Indonesian authorities where required by law.

We maintain cyber insurance to cover breach response costs and user notification expenses. A breach does not shift liability to you; we are responsible for remediation and user support.

Policy Updates and Contact

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email if they affect how we use your existing data. Your continued use of just4d after a policy update constitutes acceptance of the revised terms. We encourage you to review this policy periodically to stay informed.

If you have questions about our privacy practices, wish to access or delete your data, or suspect unauthorised data use, contact our support team. We are available 24/7 in English and local languages. Our support team can also assist with data subject access requests, complaint escalation, and breach reporting.

Our services are available only where local law permits. This privacy policy applies only to just4d accounts and does not cover external websites or services you may link to from just4d. We recommend reviewing privacy policies of third-party sites independently. If you use just4d from multiple jurisdictions, note that data protection laws vary—we apply the standard of protection we describe here uniformly across all jurisdictions, but local laws may grant you additional rights. Contact support if you have jurisdiction-specific questions.